Terms of Service

‘Strings Of Joy’

Effective Date: 01.03.2025

Terms of Service for Strings Of Joy

Welcome to Strings of Joy! By booking a performance, you agree to the following terms and conditions. Please read them carefully.

1. Services Provided

Strings of Joy offers personalised live violin performances for surprise events and special occasions. Each performance is customised based on the client's request, including melody selection and delivery location.

2. Booking & Payment

  • All bookings must be made at least 2 days in advance to ensure availability.

  • 30% of the total amount is required upon confirmation of the booking. The remaining balance is due within 24 hours after the performance.

  • Prices vary based on location, performance duration, and special requests.

  • Payments are processed securely via TWINT, Stripe, Paypal or IBAN transfer.

3. Cancellations & Refunds

  • Cancellations made 2 days before the scheduled performance are eligible for a full refund.

  • Cancellations made less than 48 hours before the performance will incur a 30% cancellation fee.

  • In the rare event that Strings of Joy must cancel due to unforeseen circumstances, a full refund or rescheduling option will be offered.

4. Client Responsibilities

  • The client is responsible for providing accurate event details, including time, location, and any special instructions.

  • If the event requires specific permissions (e.g., performances in public spaces), it is the client’s responsibility to secure necessary approvals.

  • The client must ensure a safe and appropriate environment for the performance.

5. Performance Modifications

  • Requests for melody changes or modifications must be submitted at least 2 days before the scheduled performance.

  • While every effort is made to accommodate special requests, some melody choices may not be possible due to technical limitations.

6. Liability & Force Majeure

  • Strings of Joy is not liable for events outside of its control, including but not limited to severe weather, transportation disruptions, or unforeseen emergencies.

  • In such cases, efforts will be made to reschedule the performance or provide a suitable alternative.

7. Media & Recording

  • Clients and guests are welcome to take photos and videos for personal use.

  • Any commercial use of recordings requires written permission from Strings of Joy.

  • Strings of Joy reserves the right to document performances (with prior consent) for promotional purposes.

8. Privacy & Personal Data

  • All personal information shared during the booking process is kept confidential and used solely for the purpose of organizing the performance.

  • Strings of Joy does not sell or share client information with third parties.

9. Agreement to Terms

By booking a performance, you acknowledge that you have read, understood, and agreed to these Terms of Service. If you have any questions, please contact info@forloveofwonder.com .

Thank you for choosing Strings of Joy! Let’s create magical moments together. 🎻